We know that dog training can feel overwhelming, especially when you’re just starting out—or when past advice hasn’t worked. That’s why we’ve created this page: to help you understand how we work, what to expect, and how to get the best results for you and your dog.
Puppy Training
When should I start training my puppy?
As early as possible! We recommend starting as soon as your pup settles in at home—usually around 8–10 weeks old. Early socialisation and foundation training helps prevent future behaviour problems and builds confidence from day one.
What if my puppy isn’t fully vaccinated?
We offer safe, controlled environments for early training and socialisation. Our facilities are cleaned regularly and only open to healthy, age-appropriate puppies. Socialisation during the critical development window (before 16 weeks) is essential—even before vaccines are complete.
Can my kids join puppy training?
Yes! We welcome families and encourage children to attend. We create a fun, supportive space where kids learn to interact safely and kindly with dogs. Training should be a whole-family experience.
Behavioural Issues
Do you work with reactive or Aggressive dogs?
We support many dogs with reactivity, fear-based behaviours, and other challenges. However, these issues especially aggression can be very complex and may require a specialist veterinary behaviouralist consultation. We would be more than happy to discuss if we can provide the support and training you need.
What is reactivity?
Reactivity refers to over-the-top responses like barking, lunging, or growling—often caused by fear, frustration, or overstimulation. It can improve dramatically with the right support to bring the emotional response to neutral.
Can you help with separation anxiety?
Yes. Separation issues are complex but manageable with the right plan. We’ll help you build a structured routine and support your dog to feel safer and more independent when alone.
Will you “fix” my dog?
We don’t use the word “fix”—because dogs aren’t broken. Instead, we focus on understanding the root causes of behaviour and teaching both dog and human new ways to communicate, connect, and grow. Behaviour change takes time, but it’s always possible.
Bookings & Scheduling
Can I book a one-off session?
Yes. While progress is best with ongoing support, we do offer individual sessions—especially for behavioural assessments, training refreshers, or customised plans. For reactive dogs, we may recommend a series for safety and consistency.
What’s your cancellation policy?
We ask for 48 hours’ notice for cancellations or reschedules. This ensures we can offer your spot to someone else. Cancellations within 48 hours may incur a fee.
Are there waitlists for your classes?
Some of our group classes book out quickly, especially puppy programs. We recommend enquiring early to secure your spot. If a class is full, we’ll offer waitlist options or suggest a private session to get started sooner.
Safety & Environment
Is your training environment safe?
Yes. Our indoor and outdoor training areas are purpose-built for learning and enrichment. Clean, secure, and structured, they allow dogs to relax and focus. We limit class sizes to ensure individual support and low-stress experiences.
What should I bring to training?
For group classes or private sessions, bring:
High-value treats (soft, smelly, easy to eat)
A flat collar or Y-front harness
A standard leash (no retractables)
Your dog’s favourite toy (optional)
A treat pouch or bum bag (optional but helpful)
We’ll give you a full checklist when you book!
What if my dog isn’t “well-behaved” enough for class?
That’s exactly why we’re here.
We welcome dogs who bark, pull, jump, or struggle to focus. Our group classes are small, supportive, and structured for success. And if your dog needs extra space or individual help, we’ll recommend a private session to get started in a calmer setting.
You don’t need a “perfect” dog to start training—you just need a willingness to learn.
Still Wondering?
We know every dog is different, and every situation is unique.
If you haven’t found what you need here, we’re more than happy to answer your questions directly. Whether it’s about behaviour, suitability, or how to get started—reach out anytime.
